* Sound card required
*Handset cord connection
* No complex sound card adjustments
* Simple Analogue and Digital Connectivity
Flexible set-up for multiple applications:
There are many valuable reasons why companies record telephone conversations:
* Customer Service Quality Monitoring recording calls ensures best practice.
* Transaction recording record critical information to ensure accuracy of transactions.
* Compliance Monitoring ensure industry regulations are met.
Security Alerts: record bomb / violence threats and verbal abuse.
Set-up Options Include:
* Record all calls or manually select which to record.
* Use compression to save disc space.
* Save calls locally or on network server for centralized monitoring and playback.